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Bank & Insurance
Transform Digital Banking:
One Unified Platform
for Secure Engagement
Descargar Ebook Your favorite brands,
powered by indigitall
BANKING'S BIGGEST CHALLENGES
High abandonment, data gaps, and costly support.
Poor 1st Party Data Collection
80% of AI projects fail because customer data is trapped in disconnected legacy silos.
High Form Abandonment Rates
Financial services suffer a 76-79% application abandonment rate, the highest of any industry.
Fraud Risk and High SMS Costs
Bot attacks and “SMS pumping” can spike verification costs by 300% overnight.
Low Traffic and Low Conversions
Nearly 95% of visitors leave digital lending pages without converting.
Poor Adoption of Services
70% of digital banking transformations fail to meet their adoption and engagement goals.
High Cost of Customer Support
Due to strict regulations, a single manual support interaction costs banks up to $50.
Here´s How We Help
Product Overview - Customer Engagement Like You've Never Seen BeforeReduce Fraud Risk and High SMS Costs
01
- Use encrypted push notifications to securely replace costly and vulnerable SMS communications
- Implement two-factor authentication (2FA) via secure channels like Push, WhatsApp, or RCS
- Leverage real-time monitoring tools to instantly block fraudulent activity and unauthorized access
Reduce High Form Abandonment Rates
02
- Utilize AI chatbots to provide real-time, personalized support and recover abandoned registrations
- Send timely reminders and relevant incentives via omnichannel journeys to convert potential leads
- Implement Web Push Notifications with retargeting and segmentation to recover customers who abandoned forms
Improve Data Collection Challenges
03
- Collect valuable first-party data using personalized web content, dynamic cards, and chatbots
- Motivate users to share information in exchange for tailored, value-driven financial experiences
- Optimize data collection processes using engaging, real-time conversational interactions to convert anonymous visitors
Improve Remarketing and Conversion Rates
04
- Utilize targeted push notifications and segmentation to convert occasional visitors into loyal, registered users
- Deliver timely, personalized financial updates and commercial offers to drive continuous customer engagement
- Implement remarketing strategies via segmented communications to increase website and application traffic
Improve Adoption of Services
05
- Deliver personalized recommendations based on customer behavior and transaction history
- Automate cross-selling and upselling through data-driven customer journey flows and incentives
- Employ targeted segmentation across omnichannel platforms to ensure financial offers are opportune and pertinent
Reduce High Cost of Customer Support
06
- Deploy AI chatbots (including Generative AI) to automate support interactions and reduce operational costs by 40-60%
- Offer 24/7 instant, precise assistance via web, mobile apps, and popular messaging platforms
- Utilize smart escalation to human agents only for complex issues, improving agent efficiency
SUCCESS STORIES
Chosen By Those Who
Know Banking & Insurance Best
See More Success Stories
"Working with the Indigitall platform, especially Web Push, has been a highly valuable experience. Automated campaigns, retargeting, AI-based emails, and many other options allow for highly efficient, effective, and personalized communication through this platform. I highly recommend it."
"It increased the possibilities of interaction with my clients, opening new channels and new functionalities, which led to an incremental improvement in many business ratios."
"indigitall has enabled us to strengthen our company’s digital strategy, substantially improving the experience of our existing customers by establishing more personal, contextualized, and segmented communications through the digital web notifications platform."
CUSTOMER JOURNEY
Channel orchestration system? Sounds perfect
Optimize your communications and marketing campaigns from a single platform. AI ensures maximum conversion rates through automation and personalized content on each user's favorite channels.
Marketing Solutions, Just The Way You
And Your Business Want Them
See Product Overview
Encrypted Push
01
Secure customer communication with banking-grade encrypted alerts for transactions, fraud warnings, and account updates. Geo-target time-sensitive offers while reducing SMS costs by 75%.
- Only provider with out-of-box encryption
- 90%+ open rates for critical alerts
- GDPR/PSD2 compliant
- Retargeting/Re-Engagement
Custom Web / inApp
02
Personalize communications to achieve higher conversion rates and improve user satisfaction.
- Acquisition
- Geotargeting
- Loyalty
- Customization
- Interactivity
AI Chatbots & Virtual Assistants
03
Resolve 90% of banking queries instantly with 24/7 multilingual support for balance checks, card blocking, and policy FAQs.
- Seamless CRM integration
- 100% accessible
- No opening requirement account
- Fraud detection alerts
- Directly response to user questions and doubts
- Proactive and personalized messages
Web Push Notifications
04
Drive engagement with browser-based alerts for loan approvals, payment reminders, and financial tips—delivered across desktop and mobile.
- 3x higher CTR than email
- Anonymous user targeting
- Real-time personalization
Omnichannel Messaging Hub
05
Unify customer profiles across app, WhatsApp, and SMS to deliver consistent journeys—from onboarding to claims processing.
- 40% higher NPS
- Coordinated cross-channel campaigns
- Maximize customer loyalty
- Improve user experience
The indigitall way
An Easier Way to Make
Data-Driven Decisions
15x
Increase in
sessions per user
32x
Increase in customer
lifetime value
80%
Increase in average
user lifetime
4x
Increase in
purchases per user
Why choose indigitall?
