{"id":104,"date":"2025-05-08T18:09:24","date_gmt":"2025-05-08T18:09:24","guid":{"rendered":"https:\/\/indigitall.ankaa.dev\/?post_type=industries&#038;p=104"},"modified":"2025-12-04T08:29:04","modified_gmt":"2025-12-04T08:29:04","slug":"retail-ecommerce","status":"publish","type":"industry","link":"https:\/\/indigitall.ankaa.dev\/en\/industry\/retail-ecommerce\/","title":{"rendered":"Retail &#038; eCommerce"},"author":1,"template":"","class_list":["post-104","industry","type-industry","status-publish","hentry"],"acf":{"flexible_content":[{"acf_fc_layout":"hero_page","background_type":"image","dark_filter":0,"background_image":1324,"background_image_mobile":1327,"background_video":null,"background_video_mobile":null,"pretitle":"Retail & eCommerce","title":"Connect. \r\nEngage. \r\nConvert.","button_1":{"title":"","url":"#getstarted","target":""},"button_2":{"title":"Descargar Ebook","url":"https:\/\/indigitall.ankaa.dev\/ebook\/sector-retail\/","target":"_blank"},"icon_button_2":651,"download_ebook":false,"ebook_title":"","extra_content":"brands","title_cards":"","cards":null,"brands_custom_background_color":false,"brands_background_color":"#314583","custom_brands":true,"brands":[{"logo":10783,"image":null,"country_visibility":["BR","CL","CO","MX","PE","ES","US","rest"]},{"logo":10786,"image":null,"country_visibility":["BR","CL","CO","MX","PE","ES","US","rest"]},{"logo":10789,"image":null,"country_visibility":["BR","CL","CO","MX","PE","ES","US","rest"]},{"logo":10792,"image":null,"country_visibility":["BR","CL","CO","MX","PE","ES","US","rest"]},{"logo":10795,"image":null,"country_visibility":["BR","CL","CO","MX","PE","ES","US","rest"]},{"logo":10798,"image":null,"country_visibility":["BR","CL","CO","MX","PE","ES","US","rest"]},{"logo":10801,"image":null,"country_visibility":["BR","CL","CO","MX","PE","ES","US","rest"]}]},{"acf_fc_layout":"slider_cards","pretitle":"RETAIL'S BIGGEST CHALLENGES","link":null,"title":"Low conversion, poor retention, and insufficient data insights.","text":"","card_size":"normal","logo_size":"normal","cards":[{"icon":1339,"title":"Low Customer Loyalty","text":"<span data-sheets-root=\"1\">Acquiring a new customer costs 5 to 25 times more than retaining an existing one.<\/span>","link":null},{"icon":1336,"title":"High Cart Abandonment Rates","text":"<span data-sheets-root=\"1\">The average online shopping cart abandonment rate hovers around 70%.<\/span>","link":null},{"icon":10858,"title":"Inefficient Communications.","text":"<span data-sheets-root=\"1\">Generic, impersonal marketing frustrates 71% of consumers.<\/span>","link":null},{"icon":1333,"title":"Traffic Costs","text":"<span data-sheets-root=\"1\">Customer acquisition costs (CAC) have increased by ~60%\u00a0 due to privacy changes and ad saturation.<\/span>","link":null},{"icon":1330,"title":"Lack of Actionable Data","text":"<span data-sheets-root=\"1\">Up to 73% of all data collected by enterprises goes unused.<\/span>","link":null},{"icon":10855,"title":"Poor support","text":"<span data-sheets-root=\"1\">~61% of consumers will switch to a competitor after just one poor support experience.<\/span>","link":null}]},{"acf_fc_layout":"sections_fixed_images","design":"normal","title":"indigital Retail Solutions","link":{"title":"Product Overview - Customer Engagement Like You've Never Seen Before","url":"https:\/\/indigitall.ankaa.dev\/en\/product-overview\/","target":"_blank"},"sections":[{"title":"Improve Customer Loyalty","subtitle":"","index":"01","text":"Send secure order confirmations, limited-time promotions, and loyalty reward alerts.\r\n","link":null,"list":[{"item":"Automate communications specifically to promote customer loyalty and retention"},{"item":"Create omnichannel journeys designed to foster long-term customer loyalty"},{"item":"Apply advanced segmentation to send tailored offers based on customer behavior"}],"tag":"","media_type":"image","image":10987,"image_mobile":null,"video":null,"video_mobile":null},{"title":"Reduce Cart Abandonment Rates","subtitle":"","index":"02","text":"Offer personalized promotions such as limited-time discounts or seasonal menu highlights. 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Indigitall\u2019s conversational AI resolves common retail inquiries\u2014like order tracking, returns, and FAQs\u2014instantly across WhatsApp, web, and mobile apps. Provide 24\/7 assistance that boosts customer satisfaction while freeing your human agents to handle complex issues.Eliminate long wait times and missed messages. Indigitall\u2019s conversational AI resolves common retail inquiries\u2014like order tracking, returns, and FAQs\u2014instantly across WhatsApp, web, and mobile apps. Provide 24\/7 assistance that boosts customer satisfaction while freeing your human agents to handle complex issues.","link":null,"list":[{"item":" Deploy AI-driven Agents for instant, personalized support across all digital channels"},{"item":"Guarantee 24\/7 support availability to resolve urgent customer queries instantly"},{"item":"Automate support interactions via AI to reduce overall customer service operational costs"}],"tag":"","media_type":"image","image":10990,"image_mobile":null,"video":null,"video_mobile":null}],"list_collapsed":false},{"acf_fc_layout":"slider_big_cards","pretitle":"SUCCESS STORIES","title":"Chosen By Those Who \r\nKnow Retail Best","link":{"title":"See More Success Stories","url":"https:\/\/indigitall.ankaa.dev\/success-stories\/","target":""},"cards":[{"card_type":"default","background_type":"image","background":2961,"background_mobile":2949,"logo":2931,"link":null,"pretitle":"","title":"","text":"\"Working with the Indigitall platform, especially Web Push, has been a highly valuable experience. Automated campaigns, retargeting, AI-based emails, and many other options allow for highly efficient, effective, and personalized communication through this platform. 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